Tap NFC or scan QR.
Place a simple card or sticker near checkout, after a service, or on a receipt.
Build a website people understand. Make it easier to hear from customers. Keep improving with practical tools designed for local businesses.
Choose one service or bring the pieces together. No one-size-fits-all package required.
New websites, redesigns, and customer-friendly pages that represent your business clearly.
Explore websites ↗ 02QR feedback, customer-controlled review writing, and a transparent view of real customer opinions. Pilot features are being developed.
Explore reviews ↗ 03Keep information current, make thoughtful improvements, and add the tools your customers actually need.
Explore support ↗Explore our in-development customer review experience below. The site and review systems are separate services that can work together.
No complicated forms. No account for the customer. Just their real experience.
Place a simple card or sticker near checkout, after a service, or on a receipt.
Customers tap a star rating and up to three industry-specific service items. Every detailed answer is optional.
Customers choose a writing style, edit or skip the suggested draft, and decide where to share. Nothing posts automatically.
Del Sol Aviation is testing ONRUMA's customer feedback experience. Public findings use only approved ONRUMA reviews. Google reviews remain on Google Maps.
See the big picture, notice repeated complaints, and follow up with care. The details that matter, without another complicated dashboard.
Wait time is the most common friction point in this example.
Sample screen. Not real customer feedback.
People should be heard. Small businesses should be able to act on what they hear.
Rate a visit, edit a suggested draft, or go straight to an external review site. No forced account.
Try the feedback flowRead fewer individual messages. See recurring strengths, problems, and next steps in one place.
See the owner previewPositive and negative feedback follow the same sharing rules. Customer consent comes first.
How we protect trustOur demo never claims to post on Google or Apple automatically. Every rating receives the same links, and the customer makes the final decision on each platform.
Simple answers for small business owners.
You can try our Review Evidence Lab using review text you are authorized to analyze. It calculates transparent counts and displays supporting excerpts locally in your browser. It does not retrieve Google reviews automatically. Live source integration remains in development.
Yes. In the interactive demo, customers can choose Natural, Friendly, Direct, Thoughtful, or Calm, along with a short, balanced, or detailed review. The live pilot automatically offers editable AI review suggestions; the standalone interactive demo uses sample templates.
We are designing a free pilot for local businesses. The public site currently provides a no-signup product demonstration. Live business accounts are not open yet.
No. For now, our product helps customers prepare their own review and follow the official Google or Apple process. Customer posting requires a final action on those platforms.
Yes, in the planned service customers will choose whether to make their ONRUMA review public. Private feedback will be kept separate from public business pages.
Explore the customer journey, then apply remotely for the ONRUMA business pilot. Verification and approval are required before activating a merchant account.
Open the interactive demo No account needed · No real reviews published