A simpler first step
Give guests a QR link to a short, voluntary feedback experience. They choose whether to submit public feedback or visit a review platform.
FOR CAFÉS AND SMALL RESTAURANTS
Hear more from your guests. Learn what to improve.
Collect honest feedback from café customers with a simple QR experience. Understand recurring praise and service concerns without hiding negative opinions.
ONRUMA is an invitation-only pilot. Applications are reviewed remotely and business ownership must be verified before an account is issued. No credit card is required to apply.
HOW ONRUMA HELPS
Collect. Understand. Improve.
Practical topics
See how service, wait times, value and quality appear across the ONRUMA reviews your customers approve for publication.
Owner-controlled replies
Prepare professional owner responses. Google replies require your verified Business Profile permission, and automation stays under your consent.
BEFORE YOU START
Frequently asked questions
Does ONRUMA send only happy guests to Google?
No. All genuine customers must have equal access to review options, regardless of their rating.
Will the dashboard show every Google review automatically?
Not until your Google Business Profile access and API permissions are approved and connected. Demo figures are fictional.
Our dashboard preview uses fictional cafés and sample numbers. We do not claim real sales lifts, star-rating increases or Google review publication. Read the pilot review standards.
See the experience before committing.
Explore fictional sample data, then request a secure pilot account online. No visit or sales meeting is required to submit an application.